Kendra M. Perry

Middleborough, MA 02346/ Fayetteville, NC 28314 | 774.766.8214| perry.kendram@gmail.com

Professional Summary Emergency Services Dispatch Coordinator/Dispatcher with 7 years of professional experience offering versatile proficiency in assisting customers, answering telephones, providing directions and assistance, troubleshooting problems, personnel management, scheduling, training, law enforcement, emergency response, event planning, and photography. Demonstrates a high degree of communication expertise during complex, dynamic, and stressful situations; capable of processing limited, incomplete, and disjointed information to ensure a rapid multi- echelon emergency response. Possesses exceptional organizational, customer service, personnel management, and supervisory skills, excelling in unit and cross-organization coordination, database and system management, and personnel training, coaching and development.

Professional Experience Supervisor - Emergency Services Dispatch Coordinator, Police Department - February 2022 – Present (Full Time - 40 hours/week) Emergency Services Dispatcher, Police Department - March 2016 – Present (Full Time - 40 hours/week) Secretary - Middleborough Police Specials Unit, Police Department - February 2016 – Present (Part Time - 2 hours/week) Supervisor – Staffing Coordinator, Senior Living Community - November 2017 - July 2018 (Full Time - 40 hours/week) Swimming Coach, Competitive Swimming Club - May 2015 – August 2021 (Part Time - 8 hours/week)

Supervisor, Summer Day Camp - July 2011 – September 2018 (Part Time (July-September) - 40 hours/week) Receptionist, Senior Living Community - July 2010 - February 2022 (Full Time - 40 hours/week)

Counselor, Summer Day Camp - July 2008 – July 2011 (Part Time (July-September) - 40 hours/week)


Education • Bachelor of Arts – Studio Art | Major in Photography, Minor in Coaching - 2011- 2015 Bridgewater State University (Bridgewater, MA) – GPA: 3.2

Professional Training

  • Massachusetts Basic Reserve Intermittent Police Academy - 2015- 2016

  • Firearms Qualification (Annual) - 2016 - Present

  • Criminal Justice Information System (CJIS) Certified (Bi-annual) - 2016 - Present

  • 9-1-1 Vesta Pallas Integrated Call Handling Program Certified - 2016 - Present

  • Automated External Defibrillator (AED) Certified (Annual) - 2016 - Present

  • Cardiopulmonary Resuscitation (CPR) Certification (Annual) - 2015 - Present Other Relevant Information

Technical Skills: Windows OS and all associated software and applications (including Microsoft Office Programs), Adobe Acrobat, Adobe Photoshop

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